Return & Refund Policy
Our Return & Refund Policy
We want you to love your order, but if something’s not right, we’re here to help! Here’s what you need to know:
Returns & Claims
- Damaged, misprinted, or defective items? Let us know within 30 days of receiving your order, and we’ll sort it out at no extra cost.
- Lost in transit? If your package is missing, please contact us within 30 days of the estimated delivery date.
Color Differences
- Sometimes the final product color might be slightly different due to factors like screen resolution or fabric. Minor variations are normal, but if there’s a major color mismatch (like red instead of blue), reach out to us!
Sizing Issues
- Please check our size guide before ordering. If the size doesn’t match what you expected, let us know, and we’ll work together to find a solution.
Damaged or Faulty Items
- Received something damaged or faulty? We’ll gladly send you a replacement or issue a refund. Just send us a few photos of the product and packaging so we can look into it.
Incorrect or Incomplete Address
- Make sure the recipient’s details are correct! If an order gets returned due to an incomplete address, we’ll need to place a new order at your cost.
Refused or Unclaimed Orders
- If an order is refused or unclaimed and gets returned, you can place a new order, but there will be an extra charge.
Custom Orders
- Since our products are custom-made just for you, we can’t accept returns unless there’s a serious quality issue.
Need help? We’re always happy to resolve any issues you have! Just reach out to our support team and we’ll do our best to make things right.